Close
FREE EXPEDITED SHIPPING ON $75+ RETAIL ORDERS WITHIN CANADA

FAQ

Why shop with us?

Sportsdecor.ca is a small Canadian business located in St. Thomas, ON Canada. We ourselves are passionate sports fans and we try to channel that through our service. Our products are manufactured or assembled in Canada. We provide free expedited shipping within Canada on orders of $75.00 or more. Our customer service team is available to answer any questions or concerns you may have. 

 

How long does it take for my order to ship?

During the regular season, we strive to have your order shipped within 48 hours. Orders placed during the holiday season, personalized orders, and high demand products may take longer than usual. Please be sure to refer to product descriptions for special circumstances.

 

What are your shipping fees?

We provide free expedited shipping within Canada on retail orders of $75.00 or more. Wholesale orders do not apply; shipping to be billed separately.


We offer fixed shipping rates for retails orders under $75.00:


Domestic Central (Ontario & Quebec) - Flat Rate $5.00 for orders over $20.00
Domestic North (Territories) - Free shipping for orders over $100
Domestic Eastern (PEI, NS, NF & L, NB) - Flat Rate $7.50 for orders over $30.00
Domestic Western (BC, AB, SK, MB) - Flat Rate $7.50 for orders over $25.00

 

What is your return policy?

Please refer to our Return Policy.

 

Where do you ship?

We ship worldwide!

 

What payment options can I use?

Payment options include: Visa, Mastercard, Amex, Google Pay, Apple Pay, Shopify Pay, and Paypal.

 

How can I check my order status?

You can review order status by going into 'My account'.

 

My order status says delivered but I never received it; what do I do next?

If you have any issues receiving your package, please contact our customer service at sportsdecor@mustangproduct.com.

 

How can I contact customer service?

Send us an email at sportsdecor@mustangproduct.com. Our customer service team is here to assist you with any requests or questions regarding your order.